Role Overview:
As an IT Specialist atAI CERTs™, you will be responsible for technical setup and support related to hands-on exercises and technical environments used in the courses.
Responsibilities:
- Set up and maintain technical tools and environments for hands-on exercises.
- Provide technical support to learners encountering technical issues.
- Collaborate with SMEs and instructional designers to ensure technical requirements are met.
Qualifications:
- Bachelor’s or Master’s degree in Information Technology or a related field.
- Proficiency in technical tools and environments relevant to the courses.
- Effective problem-solving and technical support skills.
- Collaboration and communication abilities.
- Commitment to ensuring smooth technical experiences for learners.
